Your Privacy

Account Security & Confidentiality

At Hickeys, we value your privacy and your trust in us. Your name, address, e-mail, phone number and purchase history are kept on our in-store computer system. Your credit card is not stored on our system at all, only the final four digits. We use our system to expedite your orders and provide intelligent customer service to you. We do not ever rent, sell or otherwise make available any information whatsoever about you or your history to anyone. Ever. We diligently guard your privacy and refuse all requests from outside firms for access to our mailing list. For those who have signed up on our e-mail list, you may also rest assured that the address is completely confidential here at Hickeys. It may be used to occasionally notify you of special offers or other promotions of which you may be interested. We do not allow any outsiders access to your e-mail address for any reason. Please let us know if you have any concerns or questions about our privacy policies or practices. You can email us at info@hickeys.com or call 1-800.442.5397.

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Changing Passwords

If you choose to create a user account to shop our site, it is accessible only to you. We have no way of seeing or modifying any user accounts. We can not see or modify your user name or password. If you have forgotten your password, or simply wish to change it, all you need to do is enter your user name and click the "Forgot Password?" link. The system will send an e-mail to the address on file instructing you how to proceed.

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Order & Credit Card Security

Your order is safe with us. We use highly sophisticated encryption technology to safeguard the transmission of your order over the internet. Our secure web server means that you do not have to worry about credit card numbers being intercepted or hacked en route to our store. Furthermore, your order is not decrypted until after it has arrived in our store and has left the internet. Credit card numbers are not stored with us at all. These are stored with a credit card processing bank. We have no access to your card number at any time. Our system is provided only with the final four digits and expiration date, this so we are able to communicate with you about which card is on file with the bank.

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GDPR Compliance

We collect personal data exclusively to process your order, and occassionally to communicate with you about a promotion or event. We collect only that data necessary to affect sales transactions with our firm; specifically name, address, e-mail address, telephone number, and credit card information. With the exception of credit card data, your data is stored on our store server for the processing of current and potential future orders and communications. Your credit card information is not stored with us at all (see Credit Card Security above). For questions about the collection of personal data or to correct or update your data, as provided under applicable law, please contact us at info@hickeys.com.

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