Your Privacy

Account Security & Confidentiality

At Hickeys, we value your privacy and your trust in us. Your name, address, e-mail, phone number and purchase history are kept on our in-store computer system. Your credit card is not stored on our system at all, only the final four digits. We use our system to expedite your orders and provide intelligent customer service to you. We do not ever rent, sell or otherwise make available any information whatsoever about you or your history to anyone. Ever. We diligently guard your privacy and refuse all requests from outside firms for access to our mailing list. For those who have signed up on our e-mail list, you may also rest assured that the address is completely confidential here at Hickeys. It may be used to occasionally notify you of special offers or other promotions of which you may be interested. We do not allow any outsiders access to your e-mail address for any reason. Please let us know if you have any concerns or questions about our privacy policies or practices. You can email us at info@hickeys.com or call 1-800.442.5397.

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Changing Passwords

If you choose to create a user account to shop our site, it is accessible only to you. We have no way of seeing or modifying any user accounts. We can not see or modify your user name or password. If you have forgotten your password, or simply wish to change it, all you need to do is enter your user name and click the "Forgot Password?" link. The system will send an e-mail to the address on file instructing you how to proceed.

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Order & Credit Card Security

Your order is safe with us. We use highly sophisticated encryption technology to safeguard the transmission of your order over the internet. Our secure server means that you do not have to worry about credit card numbers being intercepted or hacked en route to our store. Furthermore, your order is not decrypted until after it has arrived in our store and has left the internet. All credit card numbers are then re-encrypted using an entirely different algorithm and stored at a military grade, hardened server complex. Once so saved, we are completely unable to see your card number, except for the final four digits.

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